State and Local Policy Database

Low-Income and Multifamily EE Programs

Low-Income Programs

At this time, VEP&L and Washington Gas do not offer energy efficiency programs targeted at low-income customers.

Multifamily Programs

VEP&L offers the Multifamily Heat Pump Tune-Up program, as for Wahington Gas, this utiltiy offers the Virginia Multifamily Piping Pilot Program which provides contributions to offset the cost of installing gas piping from the outlet of each meter to every residence in multifamily properties.

Updated: May 2017

Low-Income Programs

Georgia Power offers funding to support low-income weatherization. Since 1996, Georgia Power has provided monetary assistance to Resource Services Ministries and the Georgia Environmental Finance Authority to augment their existing weatherization assistance efforts for low-income customers. The program was approved in the 2013 IRP and provided annual funding of $2 million. In 2015, according to Georgia Power, it spent $2 million on its low-income efficiency portfolio, serving 1,300 households. Overall, the program spent an average of $1,538 per household.

Atlanta Gas Light does not offer energy efficiency programs aimed at low-income customers at this time.

Multifamily Programs

Georgia Power offers the EarthCents Program for multifamily properties.  This program is designed to provide multifamily developers with incentives to construct more energy-efficient buildings that would be built following standard building codes. Atlanta Gas Light does not offer energy efficiency programs targeted at multifamily properties at this time.

Last Updated: June 2017

Low-Income Programs

Austin Energy offers a portfolio of low-income efficiency programs to its low-income residential customers, including weatherization assistance, AC rebate and loans, AC tune ups, direct install, and multifamily weatherization assistance program rebates. The weatherization program provides energy efficiency measures such as air infiltration reduction, attic insulation, solar screens, health and safety devices (e.g., smoke and carbon monoxide detectors), water conservation devices, LED lighting, duct system repairs and replacements, and air conditioning tune-ups. Austin Energy works in collaboration with the City of Austin Neighborhood Housing Program, the Green and Healthy Home Initiative, and with local housing repair coalition nonprofits in a referral network. This network provides structural and roofing repairs to low-income customers, and Austin Energy’s Weatherization Assistance Program provides the weatherization components. Austin Energy streamlines its eligibility requirements to make it easier for customers to enroll, and it targets high energy users and elderly customers for its low-income programs. For its weatherization program, Austin Energy partners with community nonprofits such as Family Eldercare and with other city departments such as the Austin Fire Department. In 2015, according to Austin Energy, it achieved 568 MWh in energy savings from its low-income programs, while spending $2,125,667 on its low-income efficiency portfolio. These programs served 520 low-income customers, with each household receiving an average of $4,087 and saving an average of 1,092 kWh.

Texas Gas Service provides a Free Natural Gas Equipment Weatherization Program for low-income customers. This program provides a number of free services for customers on fixed or moderate incomes, as well as for the elderly and those with disabilities. Services include free installation of new and replacement wall and central furnaces, natural gas water heaters, and ranges. In 2015, according to Texas Gas Service, it spent $278,805 on its low-income efficiency portfolio, and served 134 low-income customers, with each household receiving an average of $2,081.

Multifamily Programs

Austin Energy offers the Power Saver Program for multifamily properties. This comprehensive program offers no-cost direct install of cycle-saver water heater timers, as well as rebates for energy saving heat pump water heaters, ceiling insulation, duct improvement, solar shading, window replacement, cool roofs, lighting, HVACs, and solar water heaters. Eligibility is determined through an on-site energy audit. At this time, Texas Gas Service does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Baltimore Gas and Electric offers the EmPOWER Low Income Energy Efficiency Program to qualified low-income residents, including both renters and homeowners. This program is implemented by the Maryland Department of Housing and Community Development (DHCD), and offers both single-family and multifamily low-income dual fuel programs. These programs provide no-cost energy efficiency upgrades including installation of insulation, air sealing, replacement of old refrigerators and HVAC systems, health and safety measures, and water efficiency measures. DHCD streamlines eligibility requirements by automatically approving applicants from the Maryland Office of Home Energy Programs for the EmPOWER Maryland programs.

In 2015, according to the DHCD, it achieved 2,521 MWh and 0.30 MMtherms in energy savings, while spending $13,760,000 on its electric and $2,054,072 on its natural gas low-income efficiency portfolio for BG&E customers. These programs served 2,273 low-income households, with each household receiving an average of $6,054 for electric and $904 for natural gas upgrades. Each participating household saved an average of 1,109 kWh and 131 therms.

Multifamily Programs

Baltimore Gas and Electric offers the Residential Retrofit: Quick Home Energy Check-Up for Multifamily (MEEHA) program. This comprehensive program provides loans and grants to multifamily rental properties for energy audits and purchase/installation of energy saving measures. Energy efficiency measures eligible for funding include lighting retrofits, hot water heater retrofits and replacements, ENERGY STAR qualified HVAC systems, insulation, windows, draft stopping and duct sealing, appliances and fixtures, hot water conservation measures, and renewable energy generation and water heating equipment. Additionally, this utility offers the Master-Metered Multi-Family Quick Home Energy Check-Up Program for master-metered multifamily properties. This comprehensive program offers direct install of high efficiency CFLs, LEDS, low-flow showerheads, pipe insulation, faucet aerators, water heater tank wrap, water heater temperature turndown and smart strips.

Last Updated: June 2017

Low-Income Programs

At this time, Alabama Power and Alagasco do not offer energy efficiency programs targeted at low-income customers. 

Multifamily Programs

At this time, Alabama Power and Alagasco do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

The state of Massachusetts is served by the Low-Income Energy Affordability Network (LEAN), which is a network of Community Action Agencies, public and private housing owners, government organizations and public utilities that work together to provide low-income efficiency solutions in the state. Through LEAN, both Eversource and National Grid participate in the dual fuel Low-Income Single Family Core Initiative and Multifamily Initiative, which are available to qualified low-income residential customers. The single-family program provides no-cost energy efficiency measures to residential customers living in one- to four-unit dwellings in which at least 50% of the occupants have incomes at or below 60% of the state median income. Eligible measures for this program include insulation, air sealing, repairing or replacing heating systems, health and safety wares, water efficiency measures, and lighting fixtures. The program targets high energy users and elderly households and also streamlines eligibility requirements by automatically enrolling customers on the discount rate or who receive LIHEAP funds. The initiative is implemented by local Community Action Program (CAP) Agencies and is integrated with the Department of Housing and Community Development’s (DHCD) Weatherization Assistance Program (WAP). There is also a statewide Energy Efficiency Advisory Council and a Multifamily Advisory Committee that provide guidance on low-income utility-sponsored programs in the state. 

In 2015, according to Eversource, it achieved 23,490 MWh in energy savings from its low-income programs, while spending $25,387,428 on its low-income efficiency portfolio. These programs served 14,120 low-income customers, with each household receiving an average of $1,798 and saving an average of 1,664 kWh. In 2015, National Grid achieved 1.18 MMtherms in energy savings from its low-income programs, while spending $22,629,186 on its low-income efficiency portfolio in Massachusetts. These programs served 7,287 households, with each household receiving on average $3,105 and saving an average of 162 therms.

Multifamily Programs

Both Eversource and National Grid offer the Multi-Family Buildings Program. This comprehensive program offers multifamily energy assessments that identify cost-effective efficiency improvement or replacement opportunities. Utilizing a “whole facility” approach, the assessments focus on a facility's thermal envelope (shell insulation and air leakage conditions) as well as lighting and mechanical systems. The program also assesses in-unit savings potential for tenants. Improvements that may be eligible for incentives include lighting upgrades/controls, occupancy sensors, water heating equipment, domestic hot water measures, programmable thermostats, insulation, air sealing, heating and cooling equipment upgrades/controls, ENERGY STAR appliances and other improvements as determined on a site-specific basis. Additionally, these utilities offer the Low Income Multi-Family Energy Retrofits Program. This program provides eligible projects the use of an online tool to benchmark a development/building’s energy use for one year, two building assessments to identify energy-saving opportunities (including electrical and heating audits, and installation of eligible cost-effective energy conservation measures.

Last Updated: July 2017

Low-Income Programs

Duke Energy Carolinas offers the Neighborhood Energy Saver Program to qualified low-income residential customers. This weatherization assistance program provides measures such as insulation, air sealing, and/or HVAC replacement of an electric heating system. The neighborhood program includes many direct-install measures such as lightbulbs, aerators, showerheads, weatherstripping, door sweeps, caulk and insulation, and water heater adjustments. Both programs are administered in coordination with local agencies that administer state weatherization programs and other agencies selected by Duke Energy.

In 2015, according to Duke Energy Carolinas it achieved 2,669 MWh in energy savings from its low-income programs, while spending $2 million on its low-income efficiency portfolio. These programs served 6,287 low-income customers, with each household receiving an average of $318 and saving an average of 425 kWh.

At this time, Piedmont Natural Gas does not offer energy efficiency programs targeted at low-income customers.

Multifamily Programs

Duke Energy Carolinas offers the Multifamily Energy Efficiency Program. This program offers no-cost direct install of high efficiency light bulbs, faucet aerators, showerheads and hot water pipe wrapping in multifamily building units. Piedmont Natural Gas does not offer energy efficiency programs targeted at multifamily properties at this time.

Last Updated: June 2017

Low-Income Programs

Until June 1, 2017, the Department of Commerce and Economic Opportunity (DCEO) ran the Illinois Energy Now program, which provided a portfolio of dual fuel electric and natural gas efficiency programs administered by the state, targeting households at 80% of the area median income. Section 8-103 of the Public Utilities Act directed ComEd and Peoples Natural Gas to coordinate with DCEO regarding the implementation of these programs. Illinois Energy Now included a residential retrofit, affordable new construction, and public housing authority program. These programs provided upgrades including but not limited to lighting equipment, HVAC equipment, gas equipment, variable speed drivers, kitchen equipment, and water efficiency measures. ComEd partnered with the Hispanic Housing Development Corporation, Latin United Community Housing Association (LUCHA), and The Resurrection Project—as well as local aldermen and officials—to do outreach among affordable-housing residents in largely Latino neighborhoods in Chicago. In 2015, according to ComEd, it achieved 8,617 MWh in energy savings from the Illinois Energy Now low-income programs, while spending $7,301,813 on its low-income efficiency portfolio. These programs served 21,997 low-income customers, with each household receiving an average of $332 and saving an average of 392 kWh.

On June 1, 2017, the Illinois Energy Now program was closed, and the DCEO handed off administration of the state’s low-income efficiency programs to the utilities. Peoples Gas is launching a low-income program pilot in 2017, which will include two programs targeting single and multifamily low-income households. The programs will include numerous weatherization measures, health and safety, and water efficiency measures. Since the pilot program launches in 2017, spending and savings data are not yet available. 

Multifamily Programs

Commonwealth Edison offers the Multi-Family Energy Assessment Program. This comprehensive program provides free energy assessments and no-cost direct install of energy-saving measures to help reduce energy usage in multifamily tenant units.

Peoples Gas also offers the Multi-Family Program. This comprehensive program offers free energy assessments for multifamily building owners and no-cost direct install of high efficiency showerheads, faucet aerators, programmable thermostats, pipe insulation and compact fluorescent bulbs (CFLs). Rebates for additional energy-saving equipment are also available.

Last Updated: June 2017

Low-Income Programs

Duke Energy Ohio offers the Low Income Services pilot program and the Neighborhood Energy Saver program to qualified low-income customers. Customers may receive energy efficiency products and services such as compact fluorescent bulbs (CFLs), low-flow showerheads and faucet aerators, water heater wraps, HVAC cleaning, HVAC filters, and energy efficiency education. The program is offered through a partnership with People Working Cooperatively (PWC) and specifically targets elderly customers.

In 2015, according to Duke Energy Ohio, it achieved 1,974 MWh in energy savings from its low-income programs, while spending $708,000 on its low-income efficiency portfolio. These programs served 2,000 low-income customers, with each household receiving an average of $354 and saving an average of 987 kWh. These programs are electric only, with no gas savings or spending reported. 

Multifamily Programs

At this time, Duke Energy Ohio does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

First Energy offers two low-income programs, the Community Connections Residential Low-Income Program and the Low-Income New Homes Program. The Community Connections program includes weatherization measures, health and safety measures, and energy efficiency education. The New Homes program offers incentives for energy-efficient home construction or major rehabilitation of existing low-income housing. Ohio Partners for Affordable Energy (OPAE) administers the low-income program and works with the utility to coordinate program implementation by local agencies. From 2013 to 2015, according to First Energy’s demand-side management report, it saved 9,155 MWh and spent $6,562,783 on its low-income efficiency portfolio. These programs served 5,142 low-income customers over the three-year period, with each household receiving an average of $1,276 and saving an average of 1,780 kWh. We were unable to break down First Energy’s low-income spending and savings for only 2015.

Dominion East Ohio offers the Housewarming Program which provides home weatherization assistance to income-eligible customers with the purpose of increasing energy efficiency and reducing energy costs. Through the Housewarming Program, eligible customers receive free weatherstripping, attic and sidewall insulation, door sweeps, smoke detectors, programmable thermostats, as well as the repair or replacement of certain natural gas appliances and heating systems. The program is administered by the Cleveland Housing Network in partnership with the Home Weatherization Assistance Program (HWAP), Electrical Partnership Program (EPP), Cleveland Public Power Program, First Energy’s Community Connections Program, Water Conservation, and other partner agencies. In 2015, according to Dominion East Ohio served 1,400 households. We could not confirm spending or savings for Dominion East Ohio’s low-income programs in 2015.

Multifamily Programs

At this time, First Energy and Dominion East Ohio do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

AEP Ohio offers the Community Assistance Program to qualified low-income residential customers. The program includes health and safety measures, water efficiency measures and appliance upgrades. The program coordinates with the Weatherization Assistance Program and partners with community action agencies to reach customers. The program targets high energy users to participate in the program. In 2015, according to AEP Ohio, it achieved 7,440 MWh in energy savings from its low-income programs, while spending $6,651,548 on its low-income efficiency portfolio. These programs served 5,884 low-income customers, with each household receiving an average of $1,130 and saving an average of 1,265 kWh.

Columbia Gas of Ohio offers its income-qualified program, WarmChoice, to households with high natural gas usage. Through this program, eligible customers receive free weatherstripping, attic and sidewall insulation, repair or replacement of gas furnaces and water heaters, and health and safety measures. The program streamlines enrollment through the Percentage of Income Payment Plan (PIPP Plus) program. Columbia Gas of Ohio partners with the federal Weather Assistance Program (WAP) in order to streamline measures to customers. In 2015, according to Columbia Gas of Ohio, it achieved 0.66 MMtherms in energy savings from its low-income program, while spending $10,684,168. According to its demand-side management report, this program served 2,085 low-income customers in 2015, with each household receiving an average of $5,124 and saving an average of 317 therms.

Multifamily Programs

At this time, AEP Ohio and Columbia Gas of Ohio do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Oncor offers the Hard-to-Reach Standard Offer Program and a Targeted Low-Income Weatherization Program to qualified low-income residential customers. The Hard-to-Reach program is designed to achieve energy and demand savings with the installation of a wide range of energy efficiency measures at low or no cost. Service providers implement the energy-saving measures and their costs are offset by incentives paid by Oncor. Measures include duct sealing, water efficiency measures, insulation, weatherstripping, and caulking. Oncor is also implementing a Targeted Weatherization Program through the Texas Association of Community Action Agencies (TACAA), which provides funds to designated federal Weather Assistance Program (WAP) subrecipient agencies. This enables them to provide weatherization services to low-income residential electric distribution customers. Energy-efficient measures installed include aerators, attic insulation, air infiltration, central air conditioning units, central heat pumps, duct improvement, floor insulation, and ENERGY STAR® refrigerators and windows.

Customers are automatically enrolled in Oncor’s low-income programs if they are enrolled in the Percentage of Income Payment Plan (PIPP), Home Weatherization Assistance Plan (HWAP), or Home Energy Assistance Program (HEAP). In 2015, according to Oncor’s demand-side management report, it achieved 23,044 MWh in energy savings from its low-income programs, while spending $12,981,305 on its low-income efficiency portfolio. These programs served 4,669 low-income customers, with each household receiving an average of $2,780 and saving an average of 4,935 kWh.

At this time, Atmos Energy does not offer energy efficiency programs targeted at low-income customers in the City of Dallas.

Multifamily Programs

At this time, Oncor and Atmos Energy do not offer energy efficiency programs targeted at multifamily properties.

Last updated: June 2017

Low-Income Programs

Xcel Energy offers a portfolio of dual fuel programs to serve low-income residential customers, including the Single-Family Weatherization Program, the Low-Income Multifamily Weatherization Program, Low-Income Nonprofit Program, and Low-Income Energy Savings Kit Program. These programs provide no-cost weatherization measures through third-party product implementers. Measures include weatherstripping, insulation, replacement of inefficient furnaces and refrigerators, water efficiency measures, and installation of efficient lighting. Xcel Energy partners with the Colorado Energy Office and Energy Outreach Colorado, which actively work on low-income customer programs. Additionally, Xcel offers energy-savings kits to low-income customers. Xcel Energy’s low-income programs target high energy users and elderly customers, and streamline eligibility through the federal Low-Income Home Energy Assistance Program and Weatherization Assistance Program income qualifications.

In 2015, according to Xcel Energy, it achieved 6,503 MWh and 0.60 MMtherms in energy savings from its low-income programs, while spending $3,087,697 on electric and $3,174,843 on its natural gas low-income efficiency portfolio. Across these programs, Xcel served 7,500 electric and 9,248 natural gas low-income customers, with each electric household receiving an average of $412 and saving 867 kWh, and natural gas households receiving an average of $343 and saving 65 therms. Households served include those receiving only energy-saving kits, as well as households participating in weatherization programs.

Multifamily Programs

Xcel offers the Multifamily Weatherization Program. This comprehensive program provides funding for a wide variety of natural gas and electric equipment retrofits, process improvements, facility audits and studies for low-income multifamily buildings. The company's rebates supplement federal weatherization grants to produce incremental, cost-effective natural gas and electric savings. Each submitted project is evaluated using a custom analysis by the company's energy efficiency engineers to determine cost-effectiveness. In some cases, rebates for additional energy-saving equipment are also made available.

Last Updated: June 2017

Low-Income Programs

DTE offers the Energy Efficiency Assistance Program which provides recommendations, financial assistance and education to income-qualified customers and assists them in reducing their energy use and managing their utility costs. The program leverages the services provided by member agencies of the Michigan Community Action Agency Association (MCAAA), municipalities, counties, public housing commissions, faith-based institutions, community development corporations, and nonprofit organizations with existing housing and energy programs. DTE does not pay incentives directly to its income-qualified customers; instead the program delivers incentive funding to these customers through a variety of in-kind services. These services include weatherization plus the replacement of inefficient refrigerators with ENERGY STAR® models in single-family homes and low-income multifamily dwellings, as well as in-home consultation and installation of energy-efficient measures through the Home Energy Consultation (HEC) Program for income-qualified customers. DTE streamlines eligibility requirements by using the same requirements as many other programs for low-income customers.

In 2015, according to DTE’s demand-side management report, it achieved 24,840 MWh and 1.10 MMtherms in energy savings from its low-income programs, while spending $7.4 million on electric and $5.28 million on its natural gas low-income efficiency portfolio. Across these programs, DTE served 39,675 low-income customers, with electric households receiving an average of $187 and saving 12.7 kWh, and natural gas households receiving an average of $133 and saving 28 therms.

Multifamily Programs

DTE provides two comprehensive programs for multifamily properties. The Multifamily In-Unit Improvements Program offers no-cost direct install of energy efficient lighting, showerheads, faucet aerators, programmable thermostats, and pipe wrap installation where units have electric water heating. The program also conducts a free energy assessment to identify other potential energy-saving upgrades. Additionally, these utilities offer the Multifamily Common Areas Improvements Program, which offers rebates for common area measures such as interior and exterior lighting, furnace/boiler upgrades, water heating, air conditioning, building and duct insulation, programmable thermostats, and ENERGY STAR windows.

Last Updated: June 2017

Low-Income Programs

El Paso Electric offers the Low Income Residential Solutions Program to qualified low-income residential customers. This program provides incentives through local contractors in order to assist customers with insulation, air infiltration, duct sealing, and windows. Customers are automatically eligible for the program when they receive benefits from certain programs, including Food Stamps, Medical Assistance, Supplemental Security Income, Public Housing, Temporary Assistance to Needy Families (TANF), Children’s Health Insurance Program, or Qualified Medicare Beneficiaries. The utility works with local governmental agencies and nonprofit organizations, such as United Way and Alzheimer’s Association, to inform customers of the availability of these programs. In 2015, according to El Paso Electric’s demand-side management report, it achieved 1,480 MWh in energy savings from its low-income programs, while spending $651,474 on its low-income efficiency portfolio. These programs served 1,157 low-income customers, with each household receiving an average of $563 and saving an average of 1,279 kWh.

Texas Gas Service does not offer low-income energy efficiency programs to customers residing in El Paso.

Multifamily Programs

At this time, El Paso Electric and Texas Gas Service do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Oncor offers the Hard-to-Reach Standard Offer Program and a Targeted Low-Income Weatherization Program to qualified low-income residential customers. The Hard-to-Reach program is designed to achieve energy and demand savings with the installation of a wide range of energy efficiency measures at low or no cost. Service providers implement the energy-saving measures and their costs are offset by incentives paid by Oncor. Measures include duct sealing, water efficiency measures, insulation, weatherstripping, and caulking. Oncor is also implementing a Targeted Weatherization Program through the Texas Association of Community Action Agencies (TACAA), which provides funds to designated federal Weather Assistance Program (WAP) subrecipient agencies. This enables these agencies to provide weatherization services to low-income residential electric distribution customers. Energy-efficient measures installed include aerators, attic insulation, air infiltration, central air conditioning units, central heat pumps, duct improvement, floor insulation, and ENERGY STAR® refrigerators and windows.

Customers are automatically enrolled in Oncor’s low-income programs if they are enrolled in the Percentage of Income Payment Plan (PIPP), Home Weatherization Assistance Plan (HWAP), or Home Energy Assistance Program (HEAP). In 2015, according to Oncor’s demand-side management report, it achieved 23,044 MWh in energy savings from its low-income programs, while spending $12,981,305 on its low-income efficiency portfolio. These programs served 4,669 low-income customers, with each household receiving an average of $2,780 and saving an average of 4,935 kWh.

Atmos Energy offers the Keeping the Warmth Program to qualified low-income residential customers. Measures include natural gas piping repair, attic and wall insulation, gas water heater replacements, duct sealing, caulking, weatherstripping, wall outlet insulation, and faucet aerators. The program targets elderly and disabled households, and households with children under the age of five. Through this program, the utility partners with local communities, weatherization organizations, and community action agencies to help decrease household energy use. In 2015, according to Atmos Energy’s demand-side management report, it spent $423,504 on its low-income efficiency portfolio and served 323 households, with an average spending of $1,311 per household.

Multifamily Programs

At this time, Oncor and Atmos Energy do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Both Eversource and Connecticut Natural Gas participate in the Home Energy Solutions—Income-Eligible Program available to qualified low-income residential customers in both single and multifamily buildings. Eversource also runs New Construction, Retail Products, and Residential Financing programs for income-eligible customers. The Home Energy Solutions program provides no-cost weatherization measures and low-cost energy efficiency upgrades. Weatherization measures include air sealing, duct sealing, lighting fixtures, water efficiency measures, and insulation. Energy-efficient upgrades include appliance replacements, water heaters, HVAC systems, and windows. The program also includes funds to address health and safety issues. The utilities streamline eligibility with the federal Weatherization Assistance Program (WAP) and Low-Income Home Energy Assistance Program (LIHEAP) requirements, as well as the CT Green Bank application. The program is supported by Energize Connecticut and utilities partner with community action agencies to cost share for WAP-funded projects.

In 2015, according to Eversource, it achieved 14,098 MWh in energy savings from its low-income programs, while spending $17,795,096 on its low-income efficiency portfolio. These programs served 12,023 low-income customers, with each household receiving an average of $1,480 and saving an average of 1,173 kWh. In 2015, according to Connecticut Natural Gas, it achieved 0.45 MMtherms in energy savings from its low-income programs, while spending $4,533,997 on its low-income efficiency portfolio. These programs served 4,036 low-income customers, with each household receiving an average of $1,123 and saving an average of 112 therms.

Multifamily Programs

Both Eversource and Connecticut Natural Gas participate in Energize Connecticut’s Multifamily Initiative. This comprehensive program offers a thorough energy assessment, helpful strategies to identify and install cost-effective energy improvements, assistance with planned energy projects, and incentives and financing for energy efficiency upgrades.

Last Updated: June 2017

Low-Income Programs

CenterPoint Energy offers the Hard-to-Reach Standard Offer Program to qualified low-income residential customers. Through this program, incentives are paid to project sponsors for qualifying measures installed in retrofit applications that provide verifiable demand and energy savings to low-income customers. Qualifying measures include installation of insulation, air sealing, replacement of air conditioning duct systems, refrigerator replacement, water-saving measures, and lighting fixtures. The program does not target specific households or streamline eligibility requirements. CenterPoint markets the program through email and internet campaigns, relevant meetings and workshops, and statewide outreach opportunities.

In 2015, according to CenterPoint Energy, it achieved 3,843 MWh in energy savings from its low-income programs, while spending $3,777,530 on its low-income efficiency portfolio. These programs served 1,023 low-income customers, with each household receiving an average of $3,692 and saving 3756 kWh. The program only addresses electric end uses. CenterPoint did not report natural gas spending nor savings for its low-income program.

Multifamily Programs

CenterPoint Energy offers the Multifamily MTP program. This program encompasses three different segments: Multifamily Water and Space Heating, High Performance Multifamily, and Multifamily Direct Install. The Multifamily Water and Space Heating segment includes upgrades to boiler systems, individual gas water and space heating units, and combination gas water heating and space heating systems. The High Performance Multifamily segment targets new buildings that are built to ENERGY STAR® version 3.0 standards or above current energy code via the high-performance path with pay-for-performance based kWh incentives. The Multifamily Direct Install Program offers property owners and managers a free visual audit of existing units and provides eligible properties with no-cost direct install measures, which may include CFLs, water savings measures (faucet aerator, low-flow showerhead), water heater tank wrap, and water heater pipe insulation. In addition, a tenant education handout will be left in the unit explaining the benefits of energy efficiency and tips on how to save energy.

Last Updated: June 2017

Low-Income Programs

IPL and Citizens Energy Group partner on a dual fuel low-income program called the Whole-House Weatherization Program. Both utilities share the costs of the program based on the fuel type of the measures installed. The program provides efficient lighting, power strips, faucet aerators, low-flow showerheads, pipe wrap, air sealing, attic insulation, and programmable thermostats. The program also checks for water leaks and electrical and gas hazards. The Indiana Community Action Association implements the measures. The program streamlines enrollment by targeting customers who access local food pantries, the Indianapolis Neighborhood Housing Partnership (INHP), the United Way, and local community development corporations.

In 2015, according to IPL, it achieved 1,149 MWh in energy savings from its low-income programs, while spending $482,626 on its low-income efficiency portfolio. These programs served 1,501 low-income customers, with each household receiving an average of $322 and saving an average of 765 kWh. In 2015, according to Citizens Energy Group and its demand-side management report, it spent $432,000 on its low-income efficiency portfolio, and served 87 households, spending an average of $4,966 per household.

Multifamily Programs

At this time, Indianapolis Power & Light and Citizens Energy Group do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

JEA offers the Neighborhood Energy Efficiency Program to qualified low-income residential customers. This program includes upgrades such as CFL bulbs, LED night lights, low-flow shower heads, faucet aerators, toilet flappers, AC filters, exterior door weatherstripping, caulking, and attic insulation. The program is implemented in partnership with the City of Jacksonville’s Department of Housing and Neighborhoods, and coordinates with the Weatherization Assistance Program. Customers who received federal Low-Income Home Energy Assistance Program dollars are automatically qualified for the program. In 2015, according to JEA, it achieved 862 MWh in energy savings from its low-income programs, while spending $650,000 on its low-income efficiency portfolio. These programs served 1,150 low-income customers, with each household receiving an average of $565 and saving an average of 750 kWh.

TECO People’s Gas does not offer energy efficiency programs targeted at low-income customers in Jacksonville at this time.

Multifamily Programs

At this time, JEA and TECO People's Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

KCP&L partners with MGE to jointly offer the Income-Eligible Weatherization Program for both single- and multifamily low-income residential customers. This program is intended to assist customers in reducing their energy usage by weatherizing their homes. In order to qualify, customers must meet income eligibility guidelines, consume more than 3,000 kWh per year, and have received service from KCP&L for a minimum of one year. Mandatory measures for the single-family program include attic, duct, floor, and wall insulation; furnace tune-ups; high-efficiency boilers and furnaces; heat pump replacement; lighting retrofits- heating system replacements; and water pipe insulation. Additional measures may be included on a case-by-case basis. The multifamily program includes direct install measures such as lighting, water efficiency measures, and smart power strips. Both programs include health and safety measures and target high energy users, elderly households, and customers enrolled in the Low-Income Home Energy Assistance Program (LIHEAP) and the Emergency Response Preparedness Program (ERPP). The program is administered by Missouri-based social service agencies.

In 2015, according to KCP&L’s demand-side management report, it spent $1,664,079 on its low-income programs. Savings and customer served values were not evaluated.

MGE offers additional low-income programs, including the IPL Pilot Weatherization Program and Red Tag Equipment Repair Program. The utility provides funding to the community action agencies that implement the program. In 2015, according to MGE, it spent $770,000 on its low-income energy efficiency program portfolio. MGE did not provide information on savings or number of participating households.

Multifamily Programs

KCP&L offers the Income-Eligible Multi-Family Program. This program offers no-cost in-unit direct install of energy efficient equipment for properties with low-income residents. Property owners are also eligible for incentives for installation of energy-efficient equipment in common areas. MGE does not offer energy efficiency programs targeted at multifamily properties at this time.

Last Updated: June 2017

Low-Income Programs

NV Energy provides funds to the state’s Weatherization Assistance Program. We were unable to determine NV Energy spending and savings towards low-income efficiency in 2015.

At this time, Southwest Gas does not offer energy efficiency programs targeted at low-income customers in Las Vegas.

Multifamily Programs

At this time, NV Energy and Southwest Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Both LADWP and SoCal Gas offer the Energy Savings Assistance Program to qualified low-income residential customers. The program offers no-cost, energy-saving home improvements to income-qualified homeowners and renters, including weatherization improvements, water heater blankets, and low-flow showerheads. Investor-owned utilities implement the program statewide under the direction of the California Public Utilities Commission. In addition, LADWP offers a Refrigerator Exchange Program, which provides free, efficient refrigerators to residential customers who qualify through LADWP’s low-income, senior citizen/disability lifeline, life support, or physician-certified alliance discount (PCAD) rates. LADWP also offers the Home Energy Improvement Program, which provides free energy and water performance improvements in homes for eligible customers. SoCal gas streamlines program enrollment by accepting income qualification from enrollment in other programs, including the Low-Income Home Energy Assistance Program (LIHEAP); Women, Infants, and Children (WIC) program; Supplemental Security Income (SSI) program; Tribal; and TANF (Temporary Assistance for Needy Families.

In 2015, according to LADWP’s demand-side management report, it achieved 6,655 MWh in energy savings from its low-income programs, while spending $7,494,076 on its low-income efficiency portfolio. LADWP did not provide the number of households served. In 2015, according to SoCal Gas, it achieved 1.60 MMtherms in energy savings from its low-income programs, while spending $74.8 million on its low-income efficiency portfolio. These programs served 80,316 low-income customers, with each household receiving an average of $931 and saving an average of 20 therms.

Multifamily Programs

LADWP and SoCal Gas partner to offer the Energy Savings Assistance Program to eligible low-income residents in multi-family buildings. This jointly-coordinated, comprehensive program provides no cost energy saving products such as attic insulation, door and window repairs, caulking, door weather strips, water heater blankets, smart power strips, efficient light bulbs, water and gas-saving showerheads, and faucet aerators to low-income residents of multi-family buildings. Additionally, SoCal Gas offers the Multifamily Direct Therm Savings Program, and the Multifamily Home Tune-Up Program. The Multifamily Direct Therm Savings Program, offered in partnership with LADWP, provides energy and water efficient products and installation at no cost to hard-to-reach customers, and the Multifamily Home Tune Up installs low-flow showerheads, kitchen aerators and bathroom aerators at no cost to units heated with gas.

Last Updated: June 2017

Low-Income Programs

LG&E offers the Residential Low-Income Weatherization Program (WeCare) to qualified low-income residential customers, providing energy efficiency measures. The program provides education, energy audits, blower door tests, and installation of weatherization and energy conservation measures designed to reduce energy consumption. The program also includes health and safety measures and water efficiency measures. Qualified customers receive energy conservation measures costing up to $2,100 based upon the customer’s most recent 12-month energy usage and the results of an energy audit. If customers qualify for the Low-Income Home Energy Assistance Program, then they are automatically qualified for the WeCare program.

In 2015, according to LG&E, it achieved 7,353 MWh in energy savings from its low-income programs, while spending $4,368,838 on its low-income efficiency portfolio. These programs served 3,215 low-income customers, with each household receiving an average of $1,359 and saving an average of 2,287 kWh. The program only reports electric spending and savings.

Multifamily Programs

LG&E does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

MLGW implements Project CARE for the benefit of qualified low-income residential customers. This program provides the necessary capital (up to $1,500) and labor to make repairs to the residences of elderly and physically challenged customers in order to reduce their energy consumption. Repairs include AC condenser replacement, attic access hatches, attic insulation, duct replacement, furnace replacement, leaks (gas and water), water heater replacement, window and door replacement, and health and safety improvements. Project CARE is funded by donations made through Share the Pennies sponsored by the Metropolitan Inter-Faith Association and MLGW.

In 2015, according to MLGW, it spent $337,500 on its low-income electric efficiency portfolio. It did not provide information on natural gas spending as well as electric nor natural gas savings or customers served in 2015.

Multifamily Programs

MLGW offers the Energy Advantage Apartments Certification Program. This program ensures that newly constructed apartments in Shelby County are as energy efficient as dwellings built to MLGW's EcoBUILD standards for homes. MLGW works with apartment developers to simulate energy usage given specifications on heating and cooling equipment, windows, building envelope, and other equipment in the units. If the simulation shows efficiency equal to or greater than current EcoBUILD standards, the complex can qualify for rebates from TVA through this pilot program. The rebates encourage developers to specify heat pumps or gas furnaces, rather than typical electric resistance heaters.

Last Updated: June 2017

Low-Income Programs

FPL offers a Residential Low-Income Program to income-qualified customers. This program includes an energy survey, followed by measures including weatherization (caulking/stripping/door sweeps), duct testing and repair, air conditioning unit maintenance, air conditioning outdoor coil cleaning, faucet aerators, low-flow showerheads, and water heater pipe wrap. The program is delivered through federal Weatherization Assistance Program agencies and through the utility conducting energy retrofits in select neighborhoods. Customers who are eligible for federally funded programs that provide financial assistance are automatically qualified.

In 2015, according to FPL’s demand-side management report, it achieved 104 MWh in energy savings from its low-income programs, while spending $89,000 on its low-income efficiency portfolio. These programs served 2,000 low-income customers, with each household receiving an average of $45 and saving an average of 52 kWh.

Multifamily Programs

At this time, FPL and Florida City Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Focus on Energy, in partnership with We Energies, provides larger incentives to income-qualified customers for its energy efficiency programs. These larger incentives can be used for participation in the Home Performance with ENERGY STAR® and the Heating and Cooling Improvements programs. The Home Performance with ENERGY STAR program uses a whole-home energy audit to determine energy-efficient recommendations for the home. The Heating and Cooling Improvements program provides incentives for improvements made to a home’s HVAC systems. The program is not specifically designed for low-income customers, but does offer larger incentives for low-income households in order to lower barriers to participation. The programs address both electric and natural gas end uses, include health and safety funds, and address water efficiency, and target high energy users, the elderly, and households with children. We Energies coordinates with the federal weatherization program in finding eligible customers for additional services.

In 2015, according to We Energies, it achieved 3,726 MWh and 0.78 MMtherms in energy savings from its low-income programs, while spending $18,264,184 on its electric and $8,443,151 on its natural gas low-income efficiency portfolio. These programs served 3,081 low-income customers, with each household receiving an average of $5,928 and saving an average of 1,209 kWh for electric program participants, and receiving an average of $2,253 and saving an average of 208 therms for natural gas program participants.

Multifamily Programs

We Energies, through Wisconsin’s Focus on Energy initiative, offers the Multifamily Energy Savings Program. This comprehensive program offers prescriptive (equipment-specific) or custom (whole-building performance-based) incentives for multifamily developments. The maximum prescriptive incentive is $200,000 and the maximum custom incentive is $400,000. The program also offers energy assessments and no-cost direct install of high efficiency showerheads, faucet aerators, pipe insulation and LED light bulbs.

Last Updated: June 2017

Low-Income Programs

Xcel offers a portfolio of programs for low-income customers, including the Home Energy Savings Program (HESP), Low Income Home Energy Squad, and Multifamily Energy Savings Program. HESP offers free energy-savings services and upgrades, including weatherstripping, insulation, inefficient furnace replacement, water heaters, refrigerators, freezers and window/wall air conditioners, and installation of compact fluorescent light bulbs (CFLs). HESP is implemented in coordination with the Weatherization Assistance Program (WAP), and in partnership with the state’s WAP-designated agency. The Low-Income Home Energy Savings Program provides efficient light bulbs, water efficiency measures, and door and attic hatch weatherstripping. The multifamily program provides lighting, refrigerator and freezer replacements, and wall and window AC replacement and recycling.

In 2015, according to Xcel, it achieved 2,597 MWh in energy savings from its low-income programs, while spending $2,375,360 on its low-income efficiency portfolio. These programs served 5,359 low-income customers, with each household receiving an average of $443 and saving an average of 485 kWh.

CenterPoint Energy offers a variety of low-income programs, including a Low-income Weatherization program, Low-Income Retail Efficiency program, Low-Income Free Heating System Tune-Up program, Non-Profit Affordable Housing Rebate program, and Low-Income Multifamily Housing Rebate program. These programs provide a variety of measures, such as insulation, furnaces, boilers, water heaters, water efficiency measures, thermostats, and health and safety measures. The Nonprofit Affordable Housing program provides rebates for insulation, furnaces, boilers, water heaters, and energy recovery ventilation. The Multifamily program provides a 25% bonus to building owners on any equipment eligible for a commercial rebate in an affordable housing building. The utility works with WAP service providers to leverage funds from the Department of Energy for the implementation of no-cost weatherization measures in low-income residences. CenterPoint Energy targets the elderly, disabled, and households with children for participation in its low-income programs.

In 2015, according to CenterPoint Energy, it achieved 0.37 MMtherms in energy savings from its low-income programs, while spending $2,665,523 on its low-income efficiency portfolio. These programs served 1,799 low-income customers, with each household receiving an average of $1,482 and saving an average of 205 therms.

Multifamily Programs

Both Xcel and CenterPoint Energy offer the Multi-Family Energy Savings Program. This comprehensive program provides free direct install and building assessment services, assistance identifying and prioritizing building improvements, and increasing incentives as owners achieve higher tiers of energy savings. Additionally, CenterPoint Energy offers the Low-Income Multi-Family Building Rebate Program which provides a 25% rebate bonus on top of its standard rebates for income-qualified customers.

Last Updated: June 2017

Low-Income Programs

At this time, Nashville Electric Service and Piedmont Natural Gas do not offer energy efficiency programs targeted at low-income customers. 

Multifamily Programs

At this time, NES and Piedmont Natural Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Entergy New Orleans offers an Assisted Home Performance with ENERGY STAR® program to qualified low-income residential customers. This program provides up to $3,000 worth of energy efficiency upgrades for attic insulation, air sealing, and duct sealing to both homeowners and renters. The program is implemented in collaboration with CLEAResult and two top-performing contractors.

In 2015, according to Entergy New Orleans’s demand-side management report, it achieved 1,335 MWh in energy savings from its low-income programs, while spending $743,327 on its low-income efficiency portfolio. These programs served 220 low-income customers, with each household receiving an average of $3,379 and saving an average of 6,066 kWh. The program did not report natural gas spending or savings.

Multifamily Programs

At this time, Entergy New Orleans does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

NYSERDA offers the EmPower New York program to qualified low-income residential customers in both ConEd and National Grid service territories. This program addresses both electric and natural gas end uses, while providing no-cost energy efficiency solutions including air sealing, insulation, replacement of inefficient refrigerators and freezers, water efficiency measures, thermostats, and new energy-efficient lighting in order to reduce energy consumption. Additionally, the EmPower program includes health and safety checks of smoke detectors and appliances. Households that receive HEAP benefits, utility bill payment assistance, or participate in the federal Weatherization Assistance Program are automatically eligible. ConEd also runs an independent Multifamily Low-Income Efficiency Program that addresses only natural gas end uses. This program provides an energy audit, followed by direct install measures in apartments and common areas, as well as prescriptive incentives for larger-scale HVAC upgrades.

According to NYSERDA, in 2015, its low-income programs for ConEd customers achieved 7,883 MWh in electric energy savings, while spending $4,933,450 on its low-income efficiency portfolio. These programs served 17,981 low-income customers, with each household receiving an average of $274 and saving an average of 438 kWh. Additionally, NYSERDA saved 1.55 MMtherms from ConEd natural gas programs and ConEd saved 1.03 MMtherms from its low-income multifamily program. NYSERDA spent $8,017,028 for natural gas low-income programs for ConEd customers, and ConEd spent an additional $3,360,000 for its multifamily low-income program.

According to NYSERDA, in 2015, it achieved 1.07 MMtherms in energy savings from its low-income programs for National Grid customers, while spending $7,645,304 on its low-income efficiency portfolio. These programs served 6,506 low-income customers, with each household receiving an average of $1,175 and saving an average of 165 therms.

Multifamily Programs

ConEdison offers the Equipment Rebates for Multifamily Buildings Program. This comprehensive program provides prescriptive and direct install rebates for lighting, high-efficiency water measures, HVAC maintenance and weatherization, in-unit appliances, occupancy sensors, boilers, control systems, and insulation. Certain buildings with low-income residents can qualify for in-unit energy surveys and no-cost direct install.

National Grid offers a multifamily program that provides no cost direct install of high-efficiency showerheads, faucet aerators and thermostatic radiator valves. It also provides rebates for high-efficiency natural gas heating and water heating, insulation, programmable thermostats, boiler reset controls, steam traps and custom efficiency measures.

Last Updated: June 2017

Low-Income Programs

PG&E offers the Energy Savings Assistance Program to qualified low-income residential customers. In addition to providing home assessments, in-home individualized energy education, and health and safety services, the ESA program provides appliance upgrades, hot water measures, building envelope upgrades, HVAC repair and replacement, lighting, and smart power strips in order to reduce energy consumption in low-income households. The program is available to single family, multifamily, and manufactured homes. In 2016, PG&E served 72,459 low-income PG&E customers, saving 25,859 MWh and 1.52 MMtherms. PG&E is currently working to launch a multifamily whole building low-income program that will be targeted to owners of qualifying low-income deed restricted housing. This program is implemented statewide by investor owned utilities under the direction of the California Public Utilities Commission. PG&E partners with the State's low-income energy programs (i.e. LIHEAP, WAP, LIWP), and is currently discussing leveraging their resources in 2017.

Multifamily Programs

PG&E offers the California New Homes Multifamily Program. This comprehensive program provides support for saving energy in the residential new construction sector with a cross-cutting focus on sustainable design and construction, green building practices, energy efficiency, and emerging technologies. Through a combination of education, design assistance and financial support, the programs work to encourage building and related industries to exceed California's Title 24 energy efficiency standards. Additionally, this utility offers the Multifamily Properties Energy-Efficiency Rebates Program. This comprehensive program provides rebates for the installation of energy-efficient products in apartment buildings, mobile home parks, and condominium complexes. Rebates are available for products installed in both common areas and units.

Updated: April 2017

Low-Income Programs

OG&E offers a Weatherization Residential Assistance Program (WRAP) for qualified low-income customers. The program provides no-cost weatherization measures including insulation, air sealing, duct sealing, blower door testing, and energy-saving light bulbs in order to reduce energy consumption. The program also includes health and safety measures such as testing for lead paint, as well as carbon monoxide testing and detectors. Additionally, OG&E partners with ONG to provide weatherization services to qualified low-income customers through the ONG Energy Efficiency Low-Income Assistance Program. This program offers similar measures to the OG&E program.

In 2015, according to OG&E, it achieved 11,900 MWh in energy savings from its low-income programs, while spending $5,936,312 on its low-income efficiency portfolio. These programs served 3,629 low-income customers, with each household receiving an average of $1,636 and saving an average of 3,279 kWh. In 2015, according to ONG, it achieved 0.09 MMtherms in energy savings from its low-income programs, while spending $252,900 on its low-income efficiency portfolio. These programs served 311 low-income customers, with each household receiving an average of $813 and saving an average of 289 therms.

Multifamily Programs

At this time, OG&E and Oklahoma Natural Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

The OUC offers the Residential Efficiency Delivered Program to qualified low-income residential customers. This program provides up to $2,000 of energy and water efficiency upgrades based on the needs of the customer’s home. Upgrades include ceiling insulation, duct system repair, pipe insulation, window film, window caulk, door caulk, door weatherstripping, door sweep, threshold plate, air filter replacement, toilet replacement, irrigation repairs, water flow restrictors and minor plumbing repairs. This program is implemented in collaboration with an Efficiency Delivered contractor, who are selected through a request for proposal process on a routine basis. TECO Peoples Gas does not offer energy efficiency programs targeted at low-income customers in Orlando.

Multifamily Programs

OUC offers the comprehensive retrofit Multi-Family Efficiency Program. This program provides rebates for energy efficiency upgrades such as window improvements, cool reflective roof, ceiling insulation, HVAC heat pump, A/C proper sizing, duct repair, and Energy Star Heat Pump Water Heater and washer. A property inspection is performed to validate which energy efficiency upgrades are needed. TECO Peoples Gas does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: January 2017

Low-Income Programs

PECO offers the Low-Income Energy Efficiency (LEEP) Program to qualified low-income residential customers. This program provides in-home audits, education, and direct installation of energy efficiency measures in order to reduce energy consumption in low-income households. Improvements include weatherization, installation of CFL bulbs, health and safety measures, water efficiency measures, and the replacement of inefficient refrigerators. The program targets high energy users and elderly households, and is implemented in collaboration with community groups, and the Community Assistance Program (CAP). Customers enrolled in CAP are given priority for the LEEP program.

In 2015, according to PECO, it achieved 14,508 MWh in energy savings from its low-income programs, while spending $13,033,000 on its low-income efficiency portfolio. These programs served 16,848 low-income customers, with each household receiving an average of $774 and saving an average of 861 kWh.

PGW offers the CRP Home Comfort Program to qualified low-income residential customers. This program includes measures such as air sealing, insulation, duct sealing, programmable thermostats, heater replacements and repairs, high-efficiency water heaters, water heater pipe wrap, and water efficiency measures. Incidental health and safety repairs can also be performed as part of a comprehensive job. The program targets the highest energy users in PGW’s Low-Income Payment Assistance Program. PGW coordinates weatherization measures with the Philadelphia Department of Public Health, the Green & Healthy Homes Initiative (GGHI), and Lead Poison Prevention programs. PGW also coordinates with Habitat for Humanity Philadelphia and streamlines delivery with contractors.

In 2015, according to PGW, it achieved 0.65 MMtherms in energy savings from its low-income programs, while spending $7,913,908 on its low-income efficiency portfolio. These programs served 3,722 low-income customers, with each household receiving an average of $2,126 and saving an average of 175 therms.

Multifamily Programs

PECO offers the Smart Multi-Family Solutions Program. This comprehensive program provides prescriptive incentives to multi-family building property owners who install high-efficiency equipment in common areas (e.g. hallway lighting), or whole building improvements (e.g. HVAC). Additionally, the program provides free direct-install of low-cost energy-efficiency measures for multi-family residents. Measures include CFLs, low-flow showerheads and low-flow faucet aerators. PGW does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Program

APS offers the Energy Wise Limited Income Assistance Program to qualified residential customers. This program serves low-income customers with various home improvements including cooling system repair and replacement, insulation, sunscreens, water heaters, window repairs and improvements, refrigerator replacement, efficient lighting, as well as other general repairs. The program also includes funding for health and safety measures. APS leverages funding from the federal Weatherization Assistance Program (WAP) when possible, and collaborates with community action agencies throughout Arizona. Customers who receive bill assistance automatically qualify for the program.

In 2015, according to APS, it achieved 1,793 MWh in energy savings from its low-income programs, while spending $2,274,342 on its low-income efficiency portfolio. These programs served 738 low-income customers, with each household receiving an average of $3,082 and saving an average of 2,430 kWh.

Southwest Gas administers the LIEC Weatherization program for customers in the city of Phoenix. This program includes general weatherization and energy efficiency measures. Water efficiency measures are also included in the program, and the program targets elderly households and people with disabilities. Southwest Gas partners with the Arizona Department of Housing on program delivery.

In 2015, according to Southwest Gas, it achieved 0.01 MMtherms in energy savings from its low-income programs, while spending $408,921 on its low-income efficiency portfolio. These programs served 154 low-income customers, with each household receiving an average of $2,655 and saving an average of 35 therms.

Multifamily Programs

APS offers the Multifamily Energy Efficiency Program (MEEP). This comprehensive program encourages energy efficiency improvements through a three-track approach. Track 1 provides free direct install components to retrofit the Residential dwellings of existing communities including CFLs, low-flow showerheads, and faucet aerators; Track 2 provides complementary energy assessments of the community commercial facilities identifying opportunities for additional savings; and Track 3 targets new construction and major renovation multifamily projects. This track builds from the success of the APS ENERGY STAR® New Homes program and encourages energy efficient building principles by paying an incentive to builders on a per unit basis for building that are built to the energy efficiency standards outlined in one of three builder option packages.

Southwest Gas does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Duquesne Light plans to offer a Low-Income Whole House Energy Audit for both single and multifamily households, as well as community events and home energy reports for qualified low-income residential customers. The Whole House Energy Audits include different measures for customers with electric and nonelectric water heating and electric space heating. Homes that use electric heat receive the most measures, including attic, wall, and floor insulation; blower door testing and air sealing; crawl space and heater insulation; electric heating repair or replacement; duct insulation; caulking and weatherstripping; and heat pump water heaters. Electric water heating customers also receive water heater pipe wrap, faucet aerators, and water heater tank wrap. Non-electric heating customers receive efficient lighting, smart power strips, and refrigerator replacements. Multifamily buildings receive all residential and commercial measures approved by the PA PUC Energy Efficiency Conservation Plan. The program targets high energy users and elderly households.

According to Duquesne Light, from June 2015 to May 2016, it achieved 5,453 MWh in energy savings from its low-income programs, while spending $1,665,000 on its low-income efficiency portfolio. These programs served 26,927 low-income customers, with each household receiving an average of $62 and saving an average of 203 kWh.

Peoples Natural Gas offers the Low Income Usage Reduction Program (LIURP) to qualified residential customers. This program implements energy efficiency measures in low-income households in order to help them reduce their energy consumption. Measures include heating system improvements and replacements, insulation, caulking, weatherstripping, hot water treatments, and tank improvements and replacements. LIURP targets high energy users and accepts enrollment in a bill assistance program as a form of income qualification. The program is implemented in collaboration with Together Pittsburgh, Habitat for Humanity, Re-Energize Pittsburgh, the Weatherization Assistance Program (WAP), and the local electric utilities.

In 2015, according to PNG, it spent $2,141,694 on its low-income efficiency portfolio and served 406 households, spending an average of $5,275 per program participant. Information on savings was not available. 

Multifamily Programs

Duquesne Light offers the Multifamily Housing Retrofit Program. This comprehensive program sets up a one-stop shop for providing low-cost upgrades to master-metered income-qualified multifamily building. Program services include the administration of energy efficiency audits, technical assistance, property aggregation, contractor negotiation and equipment bulk purchasing. Program requires participants to provide a co-payment. People's Natural Gas does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

PGE offers a Multifamily Low-Income Weatherization program, administered by the Oregon Housing and Community Services Department in partnership with local Community Action agencies. The program includes measures such as insulation, windows, doors, energy conservation education, furnace repair and replacement, heating duct improvements, appliance upgrades including refrigerators and clothes washers, hot water heaters, thermostats, health and safety measures, water-saving kits, and efficient lighting. Priority for program participation is given to seniors (60 years of age and older), people with disabilities, households with children under the age of six, high residential energy users, and households with a high energy burden. Customers are automatically qualified if they receive bill assistance. The program also partners with the federal Weatherization Assistance Program.

In 2015, according to Oregon Housing and Community Services Department, low-income programs in the PGE service territory achieved 3,874 MWh in energy savings while spending $6,801,565. The programs served 1,732 low-income customers, with each household receiving an average of $3,927 and saving an average of 2,236 kWh.

NW Natural offers the Oregon Low-Income Energy Efficiency Program and the Washington Low-Income Energy Efficiency Program to qualified customers. These programs include gas measures such as insulation, windows, doors, pipe insulation, duct insulation, duct sealing, furnaces, infiltration, water heating, and faucet aerators. The program also includes health and safety measures, and targets high energy users, elderly residents, and households with children.

In 2015, according to NW Natural, it achieved 0.05 MMtherms in energy savings from its low-income programs, while spending $1,246,030 on its low-income efficiency portfolio. These programs served 231 low-income customers, with each household receiving an average of $5,394 and saving an average of 216 therms.

Multifamily Programs

Energy Trust of Oregon offers the Existing Multifamily and the New Buildings Multifamily comprehensive programs to Portland General Electric and Northwest Natural Gas customers. The Existing Multifamily program targets building owners as well as residents with direct install services, lighting retrofits and equipment and weatherization incentives. The New Buildings Multifamily program works with builders in the design phase and through the construction of the building, providing technical guidance and incentives for building beyond code. The New Buildings program also works with customers undertaking whole-building retrofits.

Last Updated: June 2017

Low-Income Programs

Narragansett Electric offers the Low-Income Home Energy Assistance Program to qualified low-income residential customers. The program offers a home energy assessment, appliance replacement, insulation, air and duct sealing, heating equipment, domestic hot water systems, and lighting. Customers who qualify for bill assistance are eligible to receive all services and equipment upgrades. The program is delivered by local community action agencies with oversight provided by a lead industry partner, as well as in collaboration with the Green and Healthy Homes Initiative and the Rhode Island Alliance for Healthy Homes. The program also collaborates with the federally funded Weatherization Assistance Program, offering joint services to qualified customers.

In 2015, according to Narragansett Electric’s demand-side management report, it achieved 6,587 MWh and 0.32 MMtherms in energy savings from its low-income programs, while spending $10,105,000 on its electric and $5,022,000 on its natural gas low-income efficiency portfolio. These programs served 10,500 electric and 3,300 natural gas low-income customers, with each electric household receiving an average of $962 and saving an average of 627 kWh and each natural gas household receiving $1,522 and saving 97 therms.

Multifamily Programs

Narragansett Electric offers a multifamily program that provides comprehensive energy services to multifamily customers including energy assessments, incentives for heating and domestic hot water systems, cooling equipment, lighting, and appliances. Through this program a primary multifamily point of contact is established to manage and coordinate services offered through their existing energy efficiency programs, including EnergyWise, C&I Retrofit, Residential New Construction, Income Eligible, and the ENERGY STAR® HVAC programs.

Last Updated: June 2017

Low-Income Programs

Duke Energy Progress offers the Neighborhood Energy Saver (NES) program to qualified low-income residential customers. This program provides one-on-one energy education, on-site energy assessments, and appropriate packages of no-cost energy conservation measures in order to reduce energy consumption in low-income households. The program includes measures such as filters, AC covers, switch plate thermometers, weatherstripping, door sweeps, caulking, foam, bulbs, efficient lighting, water heater insulation and temperature adjustment, water efficiency measures, and energy savings calendars. The program is implemented by Honeywell Building Solutions in partnership with Duke Energy program staff.

In 2015, according to Duke Energy Progress, it achieved 2,896 MWh in energy savings from its low-income programs, while spending $1.5 million on its low-income efficiency portfolio. These programs served 4,500 low-income customers, with each household receiving an average of $333 and saving an average of 644 kWh.

At this time, PSNC Energy does not offer energy efficiency programs targeted at low-income customers.

Multifamily Programs

Duke Energy Progress offers the Multifamily Energy Efficiency Program. This program is designed to help property managers upgrade lighting with energy-efficient 13-watt CFLs and save energy by offering water measures such as bath and kitchen faucet aerators, water saving showerheads, and pipe wrap. The Program offers properties the option of direct install service by Franklin Energy crews. However, property managers also have the option of using their own property maintenance crews to complete the installations. At this time, PSNC Energy does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Dominion Virginia Power offers a Low-Income Program to qualifying customers. The program involves an energy audit followed by installation of measures such as envelope sealing, water heater temperature set point reduction, installation of insulation wrap around water heater and pipes, installation of low-flow shower heads, replacement of incandescent lighting with efficient lighting, duct sealing, attic insulation, and air filter replacement.

In 2015, according to Dominion Virginia Power’s demand-side management report, it saved 777 MWh from its low-income program. Information on spending and customers served was not available.

At this time, the Richmond Department of Public Utilities does not offer energy efficiency programs targeted at low-income customers. 

Multifamily Programs

At this time, VEP&L and  DPU do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Both Riverside Public Utilities and SoCal Gas offer the dual fuel Energy Savings Assistance Program to qualified low-income residential customers. The program provides direct installation of lighting efficiency upgrades, water efficiency measures, HVAC tune-ups, smart power strips, and refrigerator recycling/replacement in order to reduce energy consumption in low-income households. This program is implemented statewide by investor-owned utilities under the direction of the California Public Utilities Commission, in partnership with the Community Action Partnership of Riverside County.

In 2015, according to Riverside Public Utilities, it achieved 93 MWh in energy savings from its low-income program, while spending $57,000 on its low-income efficiency portfolio. These programs served 160 low-income customers, with each household receiving an average of $356 and saving an average of 584 kWh. In 2015, according to SoCal Gas, it achieved 1.60 MMtherms in energy savings from its low-income programs, while spending $74.8 million on its low-income efficiency portfolio. These programs served 80,316 low-income customers, with each household receiving an average of $931 and saving an average of 20 therms.

Multifamily Programs

Riverside’s municipal utility offers the Multi-Family/Mobile Home Direct Installs Program. This comprehensive program offers energy efficiency upgrades to common areas and within individual units. Program offerings include: AC tune-ups, replacing incandescent with CFL bulbs, duct sealing and testing for mobile homes, smart stripping, HVAC efficient fan control switches, LED landscape lighting and parking lot lighting, and vending machine controllers.

SoCal Gas offer the Energy Savings Assistance Program to eligible low-income residents in multi-family buildings. This comprehensive program provides no cost energy saving products such as attic insulation, door and window repairs, caulking, door weatherstripping, water heater blankets, as well as water and gas-saving showerheads and faucet aerators, to low-income residents of multi-family buildings. Additionally, SoCal Gas offers the Multifamily Direct Therm Savings Program, and the Multifamily Home Tune-Up Program. The Multifamily Direct Therm Savings Program provides energy efficient products and installation at no cost to hard-to-reach customers, and the Multifamily Home Tune Up installs low-flow showerheads, kitchen aerators and bathroom aerators at no cost to units heated with gas.

Last Updated: June 2017

Low-Income Programs

SMUD’s Residential Assistance and Advisory Group offers programs and services to help make the bills of low-income residential customers more affordable. The Energy Advisory section of the group offers customized information to all residential customers over the phone, through written and web-based literature, group seminar presentations, personalized in-home energy audits, and customer education. Programs under the Residential Assistance and Advisory Group include weatherization assistance; however, information was not available regarding either the details of this assistance, or the details on program spending, savings, or customers served in 2015.

PG&E offers the Energy Savings Assistance Program to qualified low-income residential customers. The program provides direct installation of lighting efficiency upgrades, HVAC tune-ups, smart power strips, and refrigerator recycling/replacement in order to reduce energy consumption in low-income households. This program is implemented statewide by investor-owned utilities under the direction of the California Public Utilities Commission. In 2015, according to PG&E, it achieved 2.21 MMtherms in energy savings from its low-income programs, while spending $24,619,562 on its natural gas low-income efficiency portfolio. The number of households served was not available.

Multifamily Programs

SMUD offers the Home Performance Program for Multifamily Buildings. This comprehensive program offers performance based incentives to multifamily properties that improve energy efficiency levels by a minimum of 10% over existing property conditions. Incentives start at $250 per unit for a 10% improvement in energy efficiency and increase by $25 for each additional percentage kWh saved per unit. The maximum available incentive is $1,250 per unit or up to 50% of total savings. An energy consultant offers free technical assistance to owners throughout the retrofit and program process and connects owners with other incentives.

PG&E offers the California New Homes Multifamily Program. This comprehensive program provides support for saving energy in the residential new construction sector with a cross-cutting focus on sustainable design and construction, green building practices, energy-efficiency, and emerging technologies. Through a combination of education, design assistance, and financial support, the programs work to encourage building construction and related industries to exceed California's Title 24 energy efficiency standards. Additionally, PG&E offers the Multifamily Properties Energy-Efficiency Rebates Program. This comprehensive program provides rebates for the installation energy-efficient products in apartment buildings, mobile home parks, and condominium complexes. Rebates are available for products installed in both common areas and units.

Last Updated: June 2017

Low-Income Programs

Rocky Mountain Power offers weatherization services to income-qualified homeowners and renters living in single-family homes, mobile homes, or apartments. The utility works with local agencies to provide a variety of no-cost energy-efficient measures including insulation, air sealing, installation of showerheads, water efficiency measures, health and safety measures, and lighting fixtures. The program targets the elderly and disabled, and households with children. It is administered through the Utah Housing and Community Development Division, in partnership with the Utah Department of Workforce Services, Housing and Community Development Division and also partners with local agencies that receive federal Weatherization Assistance Program funding.

In 2015, according to Rocky Mountain Power, it achieved 246 MWh in energy savings from its low-income programs, while spending $63,093 on its low-income efficiency portfolio. These programs served 306 low-income customers, with each household receiving an average of $209 and saving an average of 804 kWh.

Questar Gas provides funds for a Low-Income Energy Efficiency Program, which is administered by the Housing and Community Development Division of the Utah Department of Workforce Services. Currently, HCD contracts with seven low-income efficiency program agencies to perform low-income efficiency activities. Funds from the program are used to fix gas leaks, high carbon monoxide levels, inappropriate venting of natural gas appliances, and adjustment of natural gas appliances. Funds can also be used for furnace replacement, gas water heater replacement, boiler replacement, insulation, windows, programmable thermostats, duct and air sealing, amongst other measures. 

In 2015, according to Questar Gas's DSM report, it achieved 0.10 MMtherms in savings from its low-income programs, while spending $673,123 on its low-income program portfolio. These programs served 933 households, with an average of $721 spent and 103.5 therms saved per participating low-income household.

Multifamily Programs

Questar Gas offers the Thermwise Weatherization Program for Multifamily Properties. This program offers rebates for weatherization building upgrades if provided by a ThermWise approved contractor. Rocky Mountain Power does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: July 2017

Low-Income Programs

CPS Energy offers the Casa Verde Weatherization Program to qualified low-income residential customers. This program provides no-cost retrofit measures including CFL light bulbs, insulation, solar screens, water heater insulation, water efficiency measures, thermostats, and duct system improvements. The program only addresses electric end uses.

In 2015, according to CPS Energy, it achieved 13,759 MWh in energy savings from its low-income programs, while spending $21,803,784 on its low-income efficiency portfolio. These programs served 4,051 low-income customers, with each household receiving an average of $5,382 and saving an average of 3,396 kWh. CPS Energy did not report natural gas savings from its low-income program.

Multifamily Programs

CPS Energy offers the SaveNow Multi-Family Energy Efficiency Program. This program provides direct installation of energy-efficient light bulbs, showerheads, faucet aerators and pipe wrap.

Last Updated: June 2017

Low-Income Programs

SDG&E offers the Energy Savings Assistance Program, which provides renters or owners with energy-efficient lighting, water efficiency measures, health and safety measures, door and window replacement, appliance upgrades, insulation, weatherstripping, and caulking. SDG&E also offers the Middle Income Direct Install (MIDI) Program to qualified residential customers. This program provides no-cost energy efficiency measures to customers who meet income eligibility criteria (201-300% of the federal poverty line) within SDG&E’s service territory. SDG&E streamlines eligibility requirements for customers enrolled in other bill assistance programs.

In 2015, according to SDG&E, it achieved 3,760 MWh and 0.25 MMtherms in energy savings from its low-income programs, while spending $8,879,917 on its electric and $8,475,680 on its natural gas low-income efficiency portfolio. These programs served 20,209 low-income customers for both electric and natural gas end uses.

Multifamily Programs

SDG&E offers the Multifamily Properties Energy-Efficiency Rebates Program. This comprehensive program provides rebates for the installation of energy efficient products in apartment buildings, mobile home parks and condominium complexes. Rebates are available for products installed in both common areas and units. The City formally partners with SDG&E to target the multifamily sector.

Last Updated: June 2017

Low-Income Programs

PG&E offers the Energy Savings Assistance Program to qualified low-income residential customers. The program provides direct installation of lighting efficiency upgrades, HVAC tune-ups, smart power strips, and refrigerator recycling/replacement in order to reduce energy consumption in low-income households. This program is implemented statewide by investor-owned utilities under the direction of the California Public Utilities Commission. It leverages the federal Weatherization Assistance Program, Low-Income Home Energy Assistance Program, and Low-Income Weatherization Program offerings.

In 2015, according to PG&E, it achieved 31,960 MWh and 2.21 MMtherms in energy savings from its low-income programs, while spending $112,155,783 on its electric and $24,619,562 on its natural gas low-income efficiency portfolio. The program served 100,573 households in total, which we were unable to allocate to either electric or natural gas funding. 

Multifamily Programs

PG&E offers the California New Homes Multifamily Program. This comprehensive program provides support for saving energy in the residential new construction sector with a cross-cutting focus on sustainable design and construction, green building practices, energy efficiency, and emerging technologies. Through a combination of education, design assistance and financial support, the programs work to encourage building and related industries to exceed California's Title 24 energy efficiency standards. Additionally, this utility offers the Multifamily Properties Energy-Efficiency Rebates Program. This comprehensive program provides rebates for the installation of energy-efficient products in apartment buildings, mobile home parks, and condominium complexes. Rebates are available for products installed in both common areas and units.

Last Updated: June 2017

Low-Income Programs

PG&E offers the Energy Savings Assistance Program to qualified low-income residential customers. The program provides direct installation of lighting efficiency upgrades, HVAC tune-ups, smart power strips, and refrigerator recycling/replacement in order to reduce energy consumption in low-income households. This program is implemented statewide by investor-owned utilities under the direction of the California Public Utilities Commission. The program leverages the federal Weatherization Assistance Program, Low-Income Home Energy Assistance Program, and Low-Income Weatherization Program offerings.

In 2015, according to PG&E, it achieved 31,960 MWh and 2.21 MMtherms in energy savings from its low-income programs, while spending $112,155,783 on its electric and $24,619,562 on its natural gas low-income efficiency portfolio. The program served 100,573 households in total, which we were unable to allocate to either electric or natural gas funding. 

Multifamily Programs

PG&E offers the California New Homes Multifamily Program. This comprehensive program provides support for saving energy in the residential new construction sector with a cross-cutting focus on sustainable design and construction, green building practices, energy efficiency, and emerging technologies. Through a combination of education, design assistance and financial support, the programs work to encourage building and related industries to exceed California's Title 24 energy efficiency standards. Additionally, this utility offers the Multifamily Properties Energy-Efficiency Rebates Program. This comprehensive program provides rebates for the installation of energy-efficient products in apartment buildings, mobile home parks, and condominium complexes. Rebates are available for products installed in both common areas and units.

Last Updated: June 2017

Low-Income Programs

Seattle City Light provides funding to the Low-Income Weatherization program administered by the City of Seattle’s Office of Housing and the Powerful Neighborhoods Program. The Low-Income Weatherization program provides energy efficiency measures including air-sealing, appliance upgrades, ductless heat pumps, water heaters, and lighting to single-family and multifamily properties. The program also includes health and safety measures such as bath and kitchen fans. The Powerful Neighborhoods Program involves direct-install measures such as efficient lighting, water efficiency measures, and power strips to customers on the Utility Discount Program. The Office of Housing receives additional funding from the State Department of Commerce and the Bonneville Power Administration. The Office of Housing coordinates activities with local governments and agencies inside and outside the city of Seattle, such as the King County Housing Authority, Seattle Housing Authority, and low-income housing providers.

In 2015, according to Seattle City Light, it achieved 5,907 MWh in energy savings from its low-income programs, while spending $3,539,243 on its low-income efficiency portfolio. Information on customers served was not available.

While PSE offers the Weatherization Assistance Program to qualified low-income residential customers, this program is not available to customers within the City of Seattle boundaries. This is because PSE, as of 2015, no longer has a contract with City of Seattle to administer the low-income gas programs. For households who qualify for this program in the PSE service territory outside of the City of Seattle, the program provides free weatherization assistance including free insulation, air sealing, lighting fixtures, and refrigerator replacements in order to help reduce energy consumption in electric and gas low-income households. The program targets households with high energy users, elderly, disabled, children, and tribal members. Households that are eligible for federal bill assistance or weatherization programs automatically qualify for PSE’s program. The program is implemented in collaboration with county and municipal low-income weatherization agencies, the Washington State Department of Commerce, and participating weatherization contractors and suppliers.

In 2015, according to PSE, it achieved 0.01 MMtherms and 2,000 MWh in energy savings from its low-income programs, while spending $174,000 and $3.5 million respectively on its natural gas and electric low-income programs. The PSE gas program served 121 low-income households with each household receiving an average of $1,438 and saving an average of 83 therms. The electric program served 1,088 households, with each household receiving an average $3,127 and saving an average of 1,882 kW.

Multifamily Programs

Seattle City Light’s multifamily comprehensive program consist of four segments. The Multifamily New Construction segment works with multifamily developers of five or more unit buildings to incorporate energy-efficient technologies and equipment into building design. Seattle City Light provides financial incentives to offset the costs of energy-efficient technologies and equipment. Measures include in-unit lighting, dryers, heat pumps, and advanced power strips. The Multifamily Retrofit segment offers rebates for upgrades to in-unit and common area lighting in multifamily properties. The Multifamily Weatherization segment offers rebates for replacing windows and insulation in electrically-heated multifamily propitiates. The Powerful Neighborhood's Direct Install segment offers free efficient LED bulbs, shower heads, and faucet aerators to owners or managers of residential buildings with five or more units.

PSE offers the Multifamily Retrofit Incentives Program. This comprehensive program provides a free energy assessment along with a combination of free direct install replacement measures and electric/gas incentives. Multifamily structures and campuses typically have the opportunity to participate, with upgrades in individual units, common areas, and for the building envelope.

Last Updated: July 2017

Low-Income Programs

AmerenUE, in partnership with Laclede Gas, offers a Community Savers Rebate Program to qualified low-income residential customers. This program is available to rental properties with three or more units in the building that meet income qualifications. The program provides education and a variety of direct-install, no-cost, energy-saving measures including lighting fixtures, faucet aerators, thermostats, low-flow showerheads, and ENERGY STAR® refrigerators. The program is implemented in collaboration with the National Housing Trust. In 2015, according to AmerenUE, it achieved 4,700 MWh in energy savings from its low-income programs, while spending $3.4 million on its low-income efficiency portfolio. These programs served 5,200 low-income customers, with each household receiving an average of $654 and saving an average of 904 kWh.

Laclede Gas offers a Low-Income Weatherization Program. The program offers weatherization measures including weather-stripping, caulking, HVAC filter replacement, HVAC repair/replace, and low-flow faucet aerators and showerheads. The program partners with the Missouri Weatherization PAC, Committee to Keep Missourians Warm, Earthways, US Green Building Council, and Energy Efficiency for All. In 2015, according to Laclede Gas, it spent $1,420,424 on its low-income efficiency portfolio, and served 2,437 households, spending an average of $583 per participant. Energy savings were not available. 

Multifamily Programs

Ameren Missouri offers the Multifamily Low-Income Program. The objective of this comprehensive program is to deliver long-term energy savings and bill reductions to low-income customers by delivering energy efficiency services to customers who are tenants, owners, and operators of multifamily low-income properties. This will be achieved through education and a variety of directly installed and incentivized energy-saving measures in tenant units, whole-building, and common area improvements. Laclede Gas does not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Tampa Electric Co. offers the Neighborhood Weatherization Program to qualified low-income residential customers. This program provides energy-efficient installations at no cost to the customer, and includes duct sealing, caulking, insulation, lighting fixtures, water heater wrap, water efficiency measures, and energy efficiency education materials, amongst others. The program targets high energy users and elderly households, and also streamlines implementation with the federal Weatherization Assistance Program. Tampa Electric participates with several civic and local organizations including Hillsborough County Neighborhood Service Centers, Rebuild Together Tampa Bay, and Paint Your Heart Out Tampa Bay.

In 2015, according to Tampa Electric Co., it achieved 4,666 MWh in energy savings from its low-income programs, while spending $3,994,280 on its low-income efficiency portfolio. These programs served 7,912 low-income customers, with each household receiving an average of $505 and saving an average of 590 kWh.

At this time, TECO Peoples Gas does not offer energy efficiency programs targeted at low-income customers.

Multifamily Programs

At this time, TECO and the TECO Peoples Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

Dominion Virginia Power offers a Low-Income Program to qualifying customers. The program involves an energy audit followed by installation of measures such as envelope sealing, water heater temperature set point reduction, installation of insulation wrap around water heater and pipes, installation of low-flow showerheads, replacement of incandescent lighting with efficient lighting, duct sealing, attic insulation, and air filter replacement. In 2015, according to Dominion Virginia Power’s demand-side management report, it saved 777 MWh from its low-income program. Information on spending and customers served was not available.

Virginia Natural Gas (VNG) offers the Low-Income Home Weatherization Program to qualified low-income residential customers. The program provides personalized customer energy education and direct installation of cost-effective energy efficiency measures determined on a home-specific basis. Measures include water heating insulation, installation of low-flow showerheads and faucet aerators, air sealing, duct sealing, and appliance repair or replacement. VNG implements this program in partnership with local agencies that administer the Weatherization Assistance Program (WAP), such as the Southeast Tidewater Opportunity Project and the Williamsburg/James City County Community Action Agency. In 2015, according to VNG’s demand-side management report, it achieved 0.004 MMtherms in energy savings from its low-income programs, while spending $37,875 on its low-income efficiency portfolio. The number of households served was not provided.

Multifamily Programs

At this time, VEP&L Power and Virginia Natural Gas do not offer energy efficiency programs targeted at multifamily properties.

Last Updated: June 2017

Low-Income Programs

The District of Columbia Sustainable Energy Utility (DCSEU) offers the Income Qualified Energy Efficiency Program to qualified residential customers served by both Pepco and Washington Gas utilities. This direct installation program provides up to $5,000 of no-cost energy efficiency measures to help reduce energy consumption in low-income households and includes measures such as efficient lighting, water saving measures, hot water tank wrap and pipe insulation, refrigerator replacement, air sealing, insulation, and ventilation fans. DCSEU coordinates with the federal Weatherization Assistance Program by serving different homes. It also automatically qualifies customers who receive other services for low-income households in DC, such as Lifeline Assistance, Temporary Assistance to Needy Families, and Pepco’s residential aid program.

In 2015, according to DCSEU, it achieved 4,716 MWh and 0.23 MMtherms in energy savings from its low-income programs, while spending $4,849,467 on its electric and $923,708 on its natural gas low-income efficiency portfolio. The number of households served was not available.

Multifamily Programs

DCSEU offers the Low-Income Multifamily Program. This comprehensive program provides custom technical and financial assistance for energy efficiency improvements to multifamily properties. The program also provides direct install of CFLs, low-flow faucet aerators and showerheads, hot water tank wrap, and pipe wrap.

Last Updated: June 2017