State and Local Policy Database

Data Access

Utilities have access to vast amounts of data on their customers’ energy use and behaviors. Making this data accessible to customers can help them achieve savings by better managing energy use in homes, large buildings, and entire communities. To facilitate the disclosure of this data states can develop guidelines or regulations that require utilities to send the data directly to customers or even to third parties with customer permission. Otherwise, customers may acquire the data and share it with the third party themselves.

Guidelines for Third Party Access

Alabama does not have policies in place that require third party access to customer energy use data.

Requirements for Provision of Energy Use Data

No policies are in place that require the provision of energy use data.

Energy Use Data Availability

Alabama Power Company offers customers access to electronic data. My Power Usage gives residential customers an in-depth look into their energy consumption by allowing secure access to the amount of energy they use on a daily and monthly basis.  It features email notifications to customers when their bills reach a designated dollar amount, along with energy efficiency tips to help save on monthly power bills. EnergyDirect is an online energy management tool for business class customers that displays energy usage and costs for monthly, daily, and interval data.

Last Updated: June 2017

There is no policy in place that requires utilities to release energy use data to customers or third parties.  

Last Updated: June 2016

Arizona has no policy in place that requires the release of energy use data to customers or third parties. 

Last Updated: September 2016

Arkansas has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: June 2017

Guidelines for Third Party Access

In May 2014, the Commission approved Decision (D.) 14-05-016 adopting rules to provide eligible third-party access to energy usage and usage-related data within IOU territories.  The decision directed the CA IOUs to establish the Data Request and Release Process, which is underway, as well as an Energy Data Access Committee comprised of relevant stakeholders to serve as an informal advisory body. 

Data to third parties are transmitted via utilities’ Green Button Connect platforms.  Depending on the use case, data may be transmitted in various levels of aggregation via FTP sites, CSV download, or in other formats as requested by parties.

Eligibility to receive aggregated energy usage data is restricted to academic researchers, local government departments and their consultants, State Agencies.  Use cases involving requests for commercial purposes, including market research for commercial energy services, are not eligible. Eligibility for accessing aggregated customer energy usage data is based on the use cases of the requesting party, which are detailed in D.14-05-016.  The EDRP process includes utility requirements for verifying requesting parties, who are also required to sign an NDA with the utility or adhere to the utility’s Terms and Conditions. 

For third party access to customer-specific data, utilities require third parties to register with their Green Button Connect platform, and third party users are required to complete an IT test prior to connecting to utility data.  Third party data access requires certain IT specifications, such as security and to ensure that the third party system can provide the SSL certificate to connect to a utility’s data system.

Data requests and responses are made using secure HTTPS protocol and authenticated via a two-way certificate exchange with the utility. Requesters need to implement security certificates for secure inbound and outbound API communication.

California investor owned utilities do not charge a fee for providing data.  Costs incurred by utilities for data management and request fulfilment are tracked in a balancing account and funded through general rate cases.

Data provided via Green Button Connect platforms contain both usage and billing information for 12 months of customer usage, either hourly or at 15-minute intervals.

Requirements for Provision of Energy Use Data

Decision (D.) 14-05-016 creates a process whereby entities can request energy usage and usage-related data from utilities and receive action on the request and resolution of disputes over access to data.

AB 1103 (Cal. Pub. Res. Code 25402.10(b)) requires utilities to deliver Whole Building Usage Information (WBUI) to building owners for nonresidential buildings covered by the Act “in a manner that preserves the confidentiality of the customer.” Currently, WBUI provision has been interpreted by the IOUs to exclude buildings with fewer than 15 tenants. Building owners must still acquire permission from tenants to access whole building information via Green Button-Connect.

D.13-09-025 authorizes the provision of customer energy data to third parties upon customer request via Customer Data Access or Green Button Connect.
 

D. 14-05-016 also directs utilities, after informing the Commission, to provide energy data to State and federal government entities that need data to fulfill statutory obligations and request such data pursuant to this decision. 

Pursuant to California’s landmark legislation, AB802, every utility in California is required, as of January 1, 2017, to provide a year's worth of monthly energy consumption for an entire building to an owner (or owner's agent) upon request, provided that building consists of three or more commercial utility accounts or five or more accounts, if any are residential. A utility has four weeks to respond to a request and provide the information directly to the owner or upload it to the owner's Energy Star Portfolio Manager account. Portfolio Manager is an EPA created online tool that enables owners to benchmark their properties in a secure online environment.

Energy Use Data Availability

The data request and release process enables IOUs to grant requests for aggregated usage data by university researchers, state and federal agencies and local governments. 

The CPUC has directed each investor owned utility to maintain a data request portal on their websites where Energy Data Request Process details for aggregated data can be found.  D.14-05-016 describes the EDRP requirements for each use case, but all are bound by either NDA or Terms and Conditions to receive data.  Formats vary depending on user preference.  The utilities are required to notify the Executive Director four weeks prior to delivery of any new data sets to requesting parties.  The utilities must also file quarterly advice letters with updates to the “data catalogs” that each utility are required to maintain.  This information is detailed on the utility websites, which can be located from this web page: http://www.cpuc.ca.gov/General.aspx?id=10151

Last Updated: June 2017

Colorado has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: September 2016 

Guidelines for Third Party Access

Under Gen. Stats. §16-245o(d) and Regs. Connecticut State Agencies § 16-244h-4 energy use data will be released to third parties only after written approval of the customer. 

Provision of Energy Use Data

Per Public Act No. 11-80, Sec. 125 & 126, each electric distribution, electric and gas company shall make available to the public, records of the energy consumption data of all nonresidential buildings as well as aggregate town customer usage information that preserves the confidentiality of individual customers. 

Connecticut does not require the utility to provide energy use data to owners of multi-tenant buildings.

Energy Use Data Availability

Aggregated usage data is available on the statewide dashboard. No policies or rules govern this provision for individual or aggregated data to third parties.

Last Updated: June 2017

Delaware has no policy in place that requires the release of energy use data to customers or third parties. 

Last Updated: June 2016 

Guidelines for Third Party Access

DC has benchmarking laws and regulations that allows for third party access to aggregated customer use data.  All publicly owned buildings over 10,000 SF and all commercial and multi-family buildings over 50,000 SF must report their monthly consumption data. This information is available to the public on BuildsmartDC.com.  

Requirements for Provision of Energy Use Data

Aggregated benchmarked data that have been screened for privacy and security concerns are available to the public in CSV format via online.  

Energy Use Data Availability

Billing data related to energy consumption is available in intervals as small as 15 minutes and include a 24-month usage history.

Last Updated: June 2017

 

There is no policy in place that requires utilities to release energy use data to customers or third parties. The Commission's website includes reports and publications created by technical staff that provide energy use and consumption data for the state and its utilities.

Last Updated: June 2017

 

Guidelines for Third Party Access

Data can be accessed through an agreement with the commission and Georgia Power which is determined on a case by case basis. As of June 2017, the PSC is developing a program that will provide whole building data to multi-family and commercial building owners. The program is anticipated to be available in August 2017.

Requirements for Provision of Energy Data

Georgia has no requirements for the provision of energy data.

Energy Use Data Availability 

The state does not have an online standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: June 2017 

Hawaii has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2015 

Idaho has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: September 2016 

Guidelines for Third Party Access

The Commission has established guidelines and regulations for alternative retail electric supplier access in Docket Nos. 13-0506 and 14-0701.  The Commission has established some guidelines/regulations for non-alternative retail electric supplier access in Docket No. 15-7003. The Commission currently has a docket open to establish more general guidelines and regulations for third party access (Docket Nos. 14-0507).

Currently, alternative retail electric suppliers are able to access data through a secure electronic system accessible to them. The Commission currently has a docket open to establish more general quidelines/regulations for access (Docket No. 14-0507). The Commission has established authorization language parties (alternative retail electric suppliers and third parties) must use and currently has a docket open that may further establish such requirements. Upon authorization, the third party will receive data for the past 24 months or for the period for which the customer has been the customer-of-record at the premises (whichever is less).

Requirements for Provision of Energy Data

Illinois requires the provision of individual meter energy data to customers, in a common electronic format, and to third parties upon authorization of the customer. Currently, alternative retail electric suppliers are able to access data through a secure electronic system accessible to them. The Commission currently has a docket open to establish more general quidelines/regulations for access (Docket No. 14-0507). The Commission has also established authorization language parties (alternative retail electric suppliers and third parties) must use and currently has a docket open that may further establish such requirements. Upon authorization, the third party will receive data for the past 24 months or for the period for which the customer has been the customer-of-record at the premises (whichever is less).

Illinois also required to provide aggregated anonymous usage information pursuant to the 15/15 rule (must aggregate to at least 15 customers and so that no cusotmer's load is more than 15% of the group's total load) and provided the utility is permitted to assess a reasonable fee to defray costs to provide such information.

Energy Use Data Availability

The Commission has established some guidelines/regulations for non-alternative retail electric supplier access in Docket No.  15-0073. Docket No. 14-0507 is currently open and entails a proceeding to adopt the Illinois Open Data Access Framework which would give customers the right to automatically receive information regarding their energy usage. 

Last Updated: June 2017 

Indiana has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: June 2017

Iowa has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2015 

Kansas has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2015 

Kentucky has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: June 2016

Louisiana has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: September 2016 

Guidelines for Third Party Access

In 2007, Maine's Electronic Business Transactions (EBT) Working Group prepared Standards for Electronic Data Interchange (EDI) in the Restructured Electric Industry, which includes procedures, electronic protocols and data formats to be used when transferring data among entities in support of retail competition. There is also ongoing Customer Data Dissemination Working Group to develop the policies and guidelines around customer AMI data. 

Requirements for Provision of Energy Data

Maine requires the provision of individual meter data to customers in an electronic format, and to third parties, upon authorization of the customer. Data is generally provided via spreadsheet through secure electronic transfer. Utilities cannot disclose customer information except for debt collection, credit reporting, usage reporting pursuant to state and federal law, law enforcement requests, and in response to a Commission Order. Third party eligibility depends on whether or not the party falls into one of these exemptions. Efficiency Maine has been granted access to individual meter data through a Commission Order.

Energy Use Data Availability

Energy use data may be requested by Efficiency Maine by submitting the request to the Maine Public Utilities Commission. The Commission will issue a Protective Order that ensures the confidentiality of the data. Efficiency Maine has the authority to request this data under the Efficiency Maine Trust Act (35-A M.R.S.A. §10104(4)(A)(1)).

Last Updated: July 2016 

Guidelines for Third Party Access

Per House Bill 311, an electric or gas supplier is prohibited from disclosing energy use data unless permitted by the customer (COMAR 20.53.07.02).

Requirements for Provision of Energy Data

Maryland does not have any policies in place that require the provision of energy use data. 

Energy Use Data Availability

The state does not have a standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: July 2016

 

Guidelines for Third Party Access

There has been an ongoing process to develop a statewide energy efficiency database that would potentially include customer energy use data, but there is no regulation in place to date.

Requirements for Provision of Energy Data

To date, there is no regulation in place for provision of meter data.  The interactive program data tool at MassSaveData.com, which is administered by the PAs, includes customer energy use data by sector (residential, low income, and C&I) and separately by municipality. MassSaveData.com only presents estimated annual aggregate sales numbers. Chapter 465 of the Acts of 1980 allows residential energy audit report information to be given to tenants or subsequent purchasers.  DOER is in the process of updating the regulation to systematize that process.  Although provision of energy use data to customers is not required, 86% of the state's electric customers and 71% of the state's gas customers have access to Green Button data through voluntary utility participation.

In the City of Boston and the City of Cambridge there are building disclosure ordinances and those cities have requested that the electric and gas utilities provide multi-tenant building data in aggregated form. There are no statewide requirements.  

Energy Use Data Availability

The state does not have a standardized system through which access to individual or aggregated energy use data may be requested except in the cities of Cambridge and Boston.

Last Updated: June 2016

Michigan has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016 

There is no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016 

Mississippi has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2015

Missouri has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016 

Montana has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: September 2016

Nebraska has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2015

Guidelines for Third Party Access

Customer energy use data is available to third parties contracted by the utilities solely for program implementation and measurement and verification. 

Requirements for Provision of Energy Use Data

In Nevada there are no requirements for the provision of energy use data. 

Energy Use Data Availability

The state does not have a standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: September 2016 

Guidelines for Third Party Access

Docket DR 96-150 does not require utilities to release energy use data to third parties, however, it does facilitate the transfer of data by establishing an Electronic Data Interchange (EDI) working group. Customer authorization for this access is required. With customer authorization, suppliers can access Eversource's large customers' interval via a software package called Energy Profiler Online (EPO).  Other utilities provide usage data via alternative formats.

Requirements for Provision of Energy Data

New Hampshire has no requirements for the provision of energy use data, however, all utilities provide small businesses or residential customers with their usage data either via a request to customer service or for some utilities via a secure signon. Utilities will also provide usage data to the onwers of multi-tenant buildings and town officials upon request.  

Energy Use Data Availability

Large customers of all utilities can receive their usage data in electronic format, by request via Customer Service or their account executive. 

Last Updated: September 2016

Guidelines for Third party access

No requirements are in place, however, all usage data will be provided to third party supplier through an EDI system on request. 

Requirements for Provision of Energy Use Data

There are no requirements in place, however, utilities have been asked to provide this information voluntarily and have done so provided that confidentiality requirements are met.

Energy Use Data Availability

The state does not have an online standardized system through which access to individual and aggregated energy use data may be requested. 

Last Updated: September 2016

New Mexico has no policies in place that require utilities to release energy use data to customers or third parties. 

Last Updated: August 2016

Guidelines for Third Party Access

New York does not have guidelines in place that require third party access to customer energy use data.

Requirements for Provision of Energy Data

One utility, Con Edison has in place a tariff that requires the release of aggregated building level data to commercial and multifamily property owners. In some instances, data must be provided by some utilities to NYSERDA for program evaluation. 

Energy Use Data Availability

New York does not have an online standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: July 2016 

Guidelines for Third Party Access

There are no provisions in North Carolina that require utilities to release data to third parties. Transfer of data to third parties is prohibited unless the customer provides consent. 

Requirements for Provision of Energy Data

The state does not have a policy that requires the provision of energy data. 

Energy Use Data Availability 

The state does not have an online standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: July 2015

 

 

North Dakota has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2015

Ohio has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: September 2016 

Guidelines for Third Party Access

The Electric Usage Data Protection Act authorizes all utilities to provide third parties under contract with customer energy use data. The party shall agree in writing that it will maintain the security and confidentiality of all customer information. 

Requirements for Provision of Energy Data

Oklahoma does not have any policies in place that require the provision of energy data. 

Energy Use Data Availability

Under the electric usage data protection act, utilities may provide customers with aggregated energy usage data at their request for purposes such as promoting energy assistance, conservation, environmental advocacy, research, or measuring performance. 

Last Updated: July 2016

Guidelines for Third Party Access

The Electric Company Transfer of Data rule requires utilities to transfer customer energy use data to the Energy Trust of Oregon. An electric company must file and maintain a tariff with the Commission that specifies the types of proprietary customer information, along with the prices, terms, conditions, and consent procedures associated with the transfer of such information to its competitive operations, electricity service suppliers, affiliates and aggregators.  

Requirements for Provision of Energy Data

Electric utilities are required by the Commission to "provide access to detailed, real-time information on electricity use and costs to help customers manage use and costs and understand how to save" (UM 1460, Order 12 158 (5/8/12) at 3). To date, customer engagement is still limited. Details in how the data is provided to customers, owner of multi-tenant buildings and public agencies are not required, but access is required. 

Energy Use Data Availability

Oregon does not have an online standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: September 2016

Guidelines for Third party access

66 Pa.C.S. § 2807(f)(3) requires those electric distribution companies with smart meter requirements to "...with customer consent, make available direct meter access and electronic access to customer meter data to third parties, including electric generation suppliers and providers of conservation and load management services."  The PA Public Utility Commission is currently reviewing, through its Electronic Data Exchange Working Group, standards and functionalities for the provision of such data to third parties.

Requirements for Provision of Energy Use Data

The Commission is currently reviewing the appropriate methodology for the provision of such data. See Submission of the Electronic Data Exchange Working Group's Web Portal Working Group's Solution Framework for Historical Interval Usage and Billing Quality Interval Use proceeding at PA PUC Docket No. M-2009-2092655.

 

Last Updated: September 2016

Rhode Island has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016

South Carolina has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016 

 

South Dakota has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016

Tennessee has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016

Guidelines for Third Party Access​

All customers in Texas can access their energy usage data through the Smart Meter Texas portal or grant a third party access to analyze the data. ​
 
Requirements for Provision of Energy Data​
 
PUCT rules have been established with the following requirement for the provision of energy data: "An electric utility shall provide a customer, the customer’s REP, and other entities authorized by the customer read-only access to the customer’s advanced meter data, including meter data used to calculate charges for service, historical load data, and any other proprietary customer information. The access shall be convenient and secure, and the data shall be made available no later than the day after it was created." 
 
Energy Use Data Availability​
 
Customers who register on Smart Meter Texas can access their individual data.
 
 

Last Updated: October 2016

Utah has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016 

Guidelines for Third Party Access

In Vermont, it is a generally accepted legal precept that there is a protected privacy interest in customer energy information. Energy providers, EEUs, the Public Service Department along with the Public Service Board all acknowledge that this information is confidential. Utilities and fuel dealers generally only release customer data with their customer’s written permission. 

Requirements for Provision of Energy Data

The PSD will be submitting a request this year for the Vermont Public Service Board to convene a proceeding on commercial, multifamily and mixed-use building benchmarking and labeling to investigate consideration of establishing a system for delivery of aggregated energy data to building owners and their agents for use in buildings with tenants. 

Energy Use Data Availability

In the pending request mentioned above, the board will also be asked to address data transfer standardization. Some but not all Vermont utilities have implemented Green Button, but all are interested and willing to investigate the costs and benefits of providing consumers with a mechanism to facilitate these benchmarking and labeling efforts. In the proceeding mentioned above the Board will also be asked to address data transfer standardization.Some but not all Vermont utilities have implemented Green Button, but all are interested and willing to investigate the costs and benefits of providing consumers with a mechanism to facilitate these benchmarking and labeling efforts. In the proceeding mentioned above the Board will also be asked to address data transfer standardization.

Last Updated: July 2016

Virginia has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016

Washington has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016

West Virginia has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016

Guidelines for Third party access

PSC docket 9501-GF-101 provides limited access by the Focus on Energy Administrator to customer energy use data. Each utility will provide Focus the name, address, telephone number, contact person, rate class and if available, the SIC code for each commercial or industrial customer whose energy use falls within parameters that Focus establishes. Energy use is aggregated and each utility is only required to provide the information once per year.

Requirements for Provision of Energy Data

Wisconsin does not have any requirements in place for the provision of energy use data. 

Energy Use Data Availability 

There is no online standardized system through which access to individual or aggregated energy use data may be requested. 

Last Updated: July 2016 

Wyoming has no policy in place that requires utilities to release energy use data to customers or third parties. 

Last Updated: July 2016