Low-Income Programs

Both United Illuminating and Southern Connecticut Gas participate in the Home Energy Solutions—Income-Eligible Program (HES-IE) available to qualified low-income residential customers in both single and multifamily buildings. Eversource also runs New Construction, Retail Products, and Residential Financing programs for income-eligible customers. The HES-IE program provides no-cost weatherization measures and low-cost energy efficiency upgrades. Direct-install weatherization measures include health and safety testing, blower door guided air sealing, duct sealing, installation of efficient domestic hot water products such as low flow aerators, low flow showerheads, and pipe wrap. Additionally, during the direct install visit the entire home is evaluated for the potential of add-on measure installations which are classified as appliances, insulation, window, hot water systems, HVAC system replacements.

HES-IE program implementers work with community partners to promote the program, such as local public health departments, nonprofits running lead abatement programs, hospitals, local housing agencies, and Community Action Agencies. HES-IE also coordinates with the Weatherization Assistance Program, as the programs cost share all energy efficiency products to help maximize the WAP funding on health and safety barriers. Additionally, HES-IE partners with lead abatement programs and hospitals to help leverage their health and safety funds to incorporate energy efficiency into as many homes as possible.

In 2021, United Illuminating achieved 5,326 MWh of savings, while spending $4,956,531 on its low-income program and serviing 5,023 households . Southern Connecticut Gas’s low-income programs achieved 0.38 MMtherms of savings, while spending $3,088,035 on its low-income programs and served 3,120 households.

Multifamily Programs

Both United Illuminating and Southern Connecticut Gas participate in Energize Connecticut’s Multifamily Initiative. This comprehensive program provides customized solutions for existing multifamily properties with five or more dwelling units, and includes: assistance with energy efficiency upgrade projects, comprehensive energy assessments of the building's energy-saving opportunities, and incentives and financing for energy-saving efficiency upgrades regardless of fuel type.

The Multifamily Initiative is offered to property managers, property owners, and architects for both market-rate and low-income properties. The Multifamily Initiative is open to any customer, regardless of heating fuel type, within the UI and SCG service territories. The Multifamily Initiative allows a customer to choose their own contractors and create their own contractual agreements with them for work completed. The Multifamily Initiative provides comprehensive energy efficiency upgrades by focusing on the building’s dwelling units, common areas, and exterior spaces. Tenant-occupied areas receive direct install measures, such as air sealing, hot water savings measures, ductwork sealing, and the installation of energy-efficient lighting. The Multifamily Initiative also provides incentivizes for add-on measures, which may include insulation, heating and cooling equipment, hot water heating equipment, appliances, windows, smart Thermostats, and lighting fixtures and controls. The Multifamily Initiative is tailored to the multifamily segment and combines aspects of the Companies’ residential energy efficiency programs, such as Home Energy Solutions (“HES”) and HES-Income Eligible, with the Companies’ commercial and industrial (“C&I”) programs, including the Energy Opportunities, Energy Conscious Blueprint, and Small Business Energy Advantage (“SBEA”) programs.

In 2021, United Illuminating’s multifamily efficiency programs achieved 2,764 MWh, while spending $3,322,440 and serving 5,092 households. In 2021, Southern Connecticut Gas saved 0.27 MMtherms while spending $1,985,752 and serving 3,334 households.

Last Updated: September 2023